May 11, 2018
How To Boost Conversions With Integrated Call Support

Ninety-percent of today’s shoppers expect a seamless customer experience across multiple channels and devices. It’s no longer enough for businesses to provide chat, call, email, mobile, and in-store marketing initiatives. Today, all these things need to work together as one cohesive support ecosystem. A Harvard study of over 46,000 consumers found that omnichannel shoppers (those who use […]

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