Call Recording Transcription
Transcribe Call Recordings into Searchable Text
Turn every call recording into clean, searchable, speaker-separated text in 100+ languages. The foundation for Voxjar's Auto QA, Conversation Intelligence, and AI Chat.
Trusted by 1,400+ small and midsize businesses worldwide
Join hundreds of businesses improving sales, customer experience, & compliance with Voxjar
Built for Real World Call Recordings
Your call audio is messy, multilingual, and full of sensitive details. Voxjar turns it into clean, speaker-separated, searchable transcripts, with redaction available in every account, so each call is ready for AI analysis.
Global Language Support
Transcribe 100+ Languages, Review in One
Whether your team is in Ohio or Manila, Voxjar detects and transcribes over 100 languages automatically.
Toggle on translation to render foreign-language calls in English, so one QA team can review every conversation from a single view.
Accurate, Human-Friendly Transcripts
A Transcript You Can Actually Work With
Every line is timestamped and mapped to a speaker, and the full transcript is searchable.
Click any sentence to jump straight to that moment in the audio, so reviewers can verify what was said without scrubbing through the whole recording.
Redactions Aren't an Upsell
Card Numbers, SSNs, and More Scrubbed From Every Transcript
As calls are transcribed, Voxjar detects sensitive numbers - credit card numbers, SSNs, and the like - and removes them from the transcript text. This feature is available on all accounts, no upcharge.
You can safely provide your transcripts to human reviewers and AI providers to evaluate each call, minus the sensitive information you don't want to share.
Audio Intelligence
Diarize, crosstalk, dead air, and more
Voxjar reads more than the words. Stereo recordings put the agent and customer on separate channels for the cleanest split, and on mono recordings, speaker diarization attributes each line to the right person.
Voxjar also measures the shape of the conversation, quantifying crosstalk when people talk over each other and dead air when the line goes silent, so you can surface the moments worth coaching.
Toggle on noise detection and Voxjar classifies the background audio too, flagging when a rep is working from a noisy environment.
Your Choice
Choose Your Engine, or Bring Your Own Transcripts
Use Voxjar's tuned default engines, switch to a different speech model for bespoke audio needs, or skip transcription entirely and feed in transcripts you already have from another vendor.
You're never locked into a single model.
Voxjar Makes an Impact
Don't just take our word for it
Frequently Asked Questions
Got questions about how Voxjar handles sensitive audio? We've got answers.
Can I bring my own transcripts?
Yes! Voxjar is model-agnostic. While our default transcription engine is accurate and built around call audio needs, if you already have existing transcripts from another vendor or internal tool, you can simply upload or send them via API directly into our QA platform.
How exactly does redaction work?
As calls are transcribed, Voxjar identifies sensitive numeric strings - like credit card numbers and Social Security numbers - and removes them from the transcript text, so those digits never sit in your QA records.
What if my phone system only records in Mono?
No problem. While Stereo is always preferred (as it isolates the agent and customer cleanly), Voxjar supports engines with speaker diarization to separate and map the voices on a Mono track, attributing the right sentences to the right person.
Turn unstructured audio into searchable text.
Get 120 AI Credits and Full Access