AI Chat with Your Calls
Ask Your Calls Anything
Chat with your calls in plain language. Voxjar loads the transcripts, scores, and metadata as context and answers in seconds. No export required.
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Turn Your Call Library Into a Conversation
Interrogate a single call or a filtered segment of hundreds. Select the calls you want, then their transcripts, scores, and metadata become context you can chat with in plain language. Perfect for discovering new metrics for your scorecards and enhancing your understanding of your reps and customers.
AI Context Control
Chat with Exactly the Calls You Care About
Slice your calls by any dimension - agent, date, direction, topic, sentiment, crosstalk, QA score, and dozens more. Including custom fields from your telephony platfrom.
Voxjar loads every matching call's transcript, scores, and metadata as LLM context, so your chat runs against exactly the segment you chose - one call or hundreds.
Ad Hoc Discovery
Answer the Questions that are Top of Mind
Scorecards track the established metrics that you already know matter. AI Chat uncovers and answers your new questions that are top of mind today.
Why did cancellations spike this week? Which competitor keeps coming up? What's the new complaint theme since the price change? Ask it once across a batch instead of building a form and waiting for data to accumulate.
Spot a consitent issue? Add it to your scorecards to track on every call.
Cited & Verifiable
Every Answer Traces Back to the Calls
Answers reference the specific calls behind them, so you can jump straight to the source and confirm.
No black-box summaries you have to take on faith.
Voxjar Makes an Impact
Don't just take our word for it
Frequently Asked Questions
Got questions about our Conversational AI? We've got answers.
How is this different from Voxjar's scorecards and AI evaluations?
Scorecards and AI evaluations are for the metrics you want tracked on every call, automatically and continuously. AI Chat is for ad hoc questions - the one-off investigations and emerging themes you haven't built tracking for yet. Use chat to discover what matters; use scorecards to measure it going forward.
Can I trust the answers, or does the AI make things up?
The AI is constrained to the calls you've selected - it only reasons over their transcripts, scores, and metadata, not outside knowledge. Every answer references the specific call IDs it drew from, so you can open the source and verify, and ask for exact timestamps when you want to hear a moment for yourself.
Do I have to select a batch, or can I chat with a single call?
Either. Filter to any individual call and ask questions about just that conversation, or filter to a whole segment - an agent's week, every cancellation call, everything that failed a scorecard - and ask across all of them at once.
Ask your calls what's really going on.
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