About Us
Welcome to Voxjar
We build AI solutions to help businesses automate their call monitoring and coaching processes.
Try AI QA For FreeOur Mission
Complete conversation visibility
Historically, call centers have only been able to evaluate 1-2% of their total volume. This tiny sample leads to biased performance reviews, missed compliance risks, and insufficient data for coaching.
We leverage Large Language Models to automatically ingest, transcribe, and score 100% of your interactions. We care about helping you empower your agents and create an environment of objective, empirical growth.
Our Focus
What drives us
Treating our customers and prospective customers like real people. Information about our product should be easy to access and our software should be easy to test, buy, set up, and use.
Ease of use
Software shouldn't require a four-month implementation. Our goal is to provide an intuitive platform that lets you launch in minutes and scale naturally.
Transparency
Too many systems hide key information behind opt-in forms and sales reps. We publish all of our information publicly - from pricing to case studies.
Accessibility
No gatekeepers. We don't require demo requests or have "qualification" standards to access Voxjar. We believe you are capable of assessing us yourself and we welcome you.
Customer Success
We take pride in your success. Our priority is to provide every customer with the tools and support they need to shine in their organization.
Our Evolution
The History of Voxjar
The Analytics Era
2015
Voxjar started with the goal of fully automating call evaluations. Realizing the baseline technology wasn't quite ready, we pivoted to speech analytics, transcribing & analyzing tens of millions of phone calls to help enterprises mine data for valuable insights.
The Successful Exit
2021
After years in the space, we exited the speech analytics business to focus on new horizons.
The AI Reboot
2024 & Beyond
Voxjar's original vision was reignited by Large Language Models. We launched an entirely new product built around AI from day one, connecting a user-friendly scorecard builder directly with LLMs to finally realize our mission of fully automated QA.
Transform your QA process today.
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