Total Visibility for Automotive BDCs
Eliminate the administrative busywork for your BDC managers. Because Voxjar processes Sweet Relish calls in real-time, you never have to manually pull audio files locally or wait until tomorrow to fix a problem.
Automate the entire QA process. Ensure every single prospective car buyer or service appointment handled through Sweet Relish is automatically reviewed, scored, and transcribed instantly.
Real-Time Objection Coaching
Use Voxjar's AI to pinpoint the exact conversational moments where your team struggled with inventory objections, pricing, or appointment setting, right as the call ends.
Transform Dealership Communications with Real-Time AI
If your dealership depends on Sweet Relish, you know that every dropped lead or mishandled service appointment directly costs you revenue. Storing the calls is only half the battle. To actually enforce BDC scripts and evaluate agent performance, you need to listen-which is totally impossible to do manually on a bustling showroom floor.
The Voxjar integration solves this by acting as an automated listening team, processing your customer conversations in real-time.
Unlock Your Dealership Audio Data
- Total Oversight: Stop guessing what your reps are saying. Voxjar evaluates 100% of your interactions ensuring team-wide script adherence from the initial inquiry to the final service booking.
- Catch Slipping Deals Instantly: Sweet Relish connects to Voxjar in real-time. This means if an agent completely mismanages a high-intent pricing question, your sales manager gets an immediate alert and can call the prospect back before they buy from the dealership down the street.
- Actionable Feedback: Bridge the gap between stored data and actual team improvement by generating specific, localized AI scorecards for every single recorded interaction.