Automate Your Audio Intelligence Pipeline
Raw audio sitting on an SFTP server is useless until it's analyzed. Connect Voxjar directly to your SFTP drops to automatically fetch, parse, and analyze batch-uploaded call recordings without building complex internal ingestion tools.
Ensure 100% QA coverage no matter what legacy PBX or custom dialer you use. Once the audio hits your secure FTP, Voxjar instantly turns it into searchable, actionable data.
Bulk Analysis for Unstructured Audio
Voxjar’s speech-to-text models securely pull recordings from your SFTP directories, separating speakers and organizing metadata natively.
Run automated QA rubrics across historical archives or real-time daily batch drops to hunt for TCPA compliance violations, specific sales objections, or sentiment flags.
Engineering-Free Integration
Don't burn developer cycles building audio processing scripts. Just provide standard SFTP credentials, and you can establish a robust conversational intelligence pipeline in minutes.
Deep Conversation Analytics for Legacy SFTP Pipelines
Standard SFTP remains one of the most reliable and common ways for PBX providers, BPOs, and custom dialers to export daily audio recordings. But manually listening to those exported .mp3 or .wav files for Quality Assurance or liability auditing is impossible at scale.
Voxjar serves as the intelligent automated layer for your daily secure FTP drops.
Why Sync SFTP Audio to Voxjar?
- Unlock Dead Data: Turn hundreds of gigabytes of silent audio files into fully searchable text data. Hunt down past compliance issues, map competitor mentions over time, or track product friction reliably.
- Automated Scorecards: Feed those audio files through Voxjar’s custom AI rubrics. We’ll automatically identify if agents read necessary disclaimers, handled common objections efficiently, or generated negative sentiment.
- Agnostic Ingestion: Because SFTP is universal, Voxjar allows you to unify call recordings originating from dozens of disparate BPOs or legacy systems into one standardized dashboard for analysis and coaching.