Moving Beyond Basic VoIP
RingCentral connects your business beautifully. Voxjar ensures the conversations happening over those lines are actually effective. Connect Voxjar directly to RingCentral to eliminate the need to manually hunt for and download audio files.
Automate the ingestion process. Ensure every single customer interaction handled through your RingCentral lines is reviewed, scored against your rubrics, and transcribed automatically.
Targeted Agent Coaching for Lean Teams
Growing SMBs can't afford dedicated QA staff. Use Voxjar's AI to pinpoint exact moments in RingCentral calls where reps missed up-sells, handled objections poorly, or provided excellent support.
Generate actionable scorecards instantly, so your managers can coach directly on the problem areas without having to listen to hours of tape.
Bring Conversation Intelligence to RingCentral
RingCentral is a core hub for SMB and mid-market communications. But once the call concludes, you lose complete visibility into what was actually said. Managers trying to ensure sales quality or support compliance are stuck randomly clicking through standard call recording interfaces and manually listening to tape.
Voxjar unlocks the actual data hidden inside your RingCentral calls.
Smarter QA for Growing Teams
- Total Accountability: Transition from sampling 1% of your calls to grading 100% of them. Voxjar automatically scores interactions based on your company’s own unique criteria.
- Coach Smarter, Not Harder: Let Voxjar surface the specific calls where agents strayed from the script or customers expressed extreme negative sentiment. Your managers can immediately intervene and coach instead of digging for issues.
- Zero-Friction Operations: No CSV exports. No manual uploading. Audio from RingCentral flows seamlessly into Voxjar’s AI analysis engine completely in the background.