Instant Alerting for Lean Teams
Stop waiting for end-of-week reporting. With the Microsoft Teams integration, Voxjar instantly notifies supervisors the second a call fails a compliance check, a rep crushes a pitch, or a customer expresses extreme negative sentiment.
Send specific QA outcomes directly to your agent or sales channels so coaching happens organically and immediately after the call.
Automated QA Results in Teams
Route QA results to leadership channels in real time to provide team scores, red flag conversations, and top trending objections natively in the Microsoft 365 workspace your company already runs on.
Ensure nothing slips through the cracks by keeping all important auto-QA alerts in the system your team already uses every minute.
Custom Alert Triggers
Set custom triggers based on your scorecards. Only want a Teams ping when 'Pricing is too high' is mentioned? Voxjar routes exactly the data you need without the noise.
Keep agents motivated by sending perfect 100% QA scores to a company-wide channel to celebrate wins passively.
Teams Notifications & Real-Time Deal Insights
If your company runs on Microsoft 365, your sales and support teams live and breathe inside Microsoft Teams. When critical things happen on calls, your management team shouldn’t have to log into a separate portal to find out about it.
Connect Voxjar to Microsoft Teams to get instant notifications, transcribed alerts, and sentiment insights delivered right to the channels your team is already staring at.
Keep Your Finger on the Pulse
- Real-Time Compliance Alerts: Get notified instantly in Teams when an agent skips a mandatory legal disclosure or fails to verify identity, allowing you to stop the bleeding immediately.
- Automated Win Sharing: Automatically push perfect 100% QA scores or closed deal summaries to a wins channel to boost team morale passively.
- Organic Collaboration: Discuss call feedback, iterate on objections, and share successful pitch snippets directly within your natural Teams workflows.