Customer Care Create World Class Customer Experiences
Reduce churn, cut costs, and drive loyalty when you empower your team with Voxjar.
Reduce Churn
Discover the root cause of cancellations at scale and use your customers’ conversations to prevent churn before it crosses their mind.
Grow the Bottom Line
Augment Quality Assurance to be 8x more efficient, reduce the time to onboard new reps, and convert more upsell and cross sell opportunities.
Drive Loyalty
Leverage the Voice of the Customer to build brand loyalty and design a world class customer experience.
Reduce Churn
Discover the root cause of cancellations at scale and use your customers’ conversations to prevent churn before it crosses their mind.
Grow the Bottom Line
Augment Quality Assurance to be 8x more efficient, reduce the time to onboard new reps, and convert more upsell and cross sell opportunities.
Drive Loyalty
Leverage the Voice of the Customer to build brand loyalty and design a world class customer experience.
The Big Picture
Get the 30,000-foot view of how customers are interacting with your company on fully customizable dashboards. See everything your reps and customers are saying, which agents are performing the best, what offers are being made, and how customers are responding.
Every Word is Searchable
You can now discover insights from every customer conversation in a scalable way. See what your best agents are saying, analyze customer objections, and target the most important conversations for Quality Assurance and coaching.
Each Conversation is a Resource
Every conversation is now a Coaching and Quality Assurance resource for giving personalized feedback to your reps. Leave comments at precise coachable moments, attach customizable scorecards, and save excellent conversations in a company-wide library.
Connect Your Team
Bring your team out of the dark ages. Let each of your reps login to access their conversations, view their coaching feedback and QA scores, and self-coach with your library. Provide the transparency that breeds accountability and trust.
It’s easy to get started with Voxjar
Simple Setup
- Try Voxjar for free before making any financial commitment.
- Out-of-the-box integrations let you start immediately.
- Launch with pre-built analytics and reporting in place.
Partnership
- You get a partner focused on your success from day 1.
- Voxjar experts train and guide you toward acomplishing your goals.
- Our analysts can join your team to eliminate your learning curve.
Ongoing Value
- Discover actionable insights that lead to real behavior change.
- Drive lasting change with targeted feedback and coaching tools.
- Replace outdated processes with a scalable, effective approach to performance management.
Try Voxjar Today
Analyze, Audit, and Improve your reps’ customer conversations at scale.
Start your free 14-day trial now
It’s easy to get started with Voxjar
Simple Setup
- Try Voxjar for free before making any financial commitment.
- Out-of-the-box integrations let you start immediately.
- Launch with pre-built analytics and reporting in place.
Partnership
- You get a partner focused on your success from day 1.
- Voxjar experts train and guide you toward acomplishing your goals.
- Our analysts can join your team to eliminate your learning curve.
Ongoing Value
- Discover actionable insights that lead to real behavior change.
- Drive lasting change with targeted feedback and coaching tools.
- Replace outdated processes with a scalable, effective approach to performance management.
Try Voxjar Today
Analyze, Audit, and Improve your reps’ customer conversations at scale.
Start your free 14-day trial now
100’s of Courses
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